Kundenreferenzen

• Vivian & Jörg

  Wir sind im Februar nach Lagos gereist, mit dem Ziel, dort eine Immobilie zu erwerben. Wir hatten im Vorfeld unsere Reise geplant und mit mehreren Immobiliengesellschaften in Lagos Kontakt aufgenommen. Von Anfang an hatten wir einen sehr positiven Eindruck von Frau Scheck, was sich dann an Ort und Stelle mehr als bestätigte. Die lange Berufserfahrung von Frau Scheck, ihre Professionalität, ihr Einfühlsvermögen und Ihr sehr sympatisches Auftreten, hat es uns ermöglicht, genau die Immobilie kaufen zu können, die wir uns vorgestellt haben. Frau Scheck war immer an unserer Seite, hat sogar spät am Abend, nach Ihrer Arbeitszeit noch unsere e-mails beantwortet. Wir sind Frau Scheck sehr dankbar, denn ohne Ihren grossartigen Einsatz hätten wir diese Immobilie vielleicht nicht erwerben können. Zudem hat sie uns nach unserer Rückkehr bei der Unterzeichnung des Vorverkaufvertrages sehr unterstützt. Wir können Frau Scheck und die Agentur Marcela sehr empfehlen:

  Vivian Ammann & Jörg Plumenhoff

• Alexandra Russo

  Anja Scheck hat einen tollen Job in mein Eigentum zu verkaufen

  Danke

• Irene and Duncan Markham

  We rented a property for two months organised by Monica Rio.  She has always been courteous, helpful and knowledgeable.

  She met us when we arrived at 8pm. This should us a high level of professionalism is expected by your company 

  However on Sunday 10th she exceeded all expectations. Our power failed totally at 7pm   We contacted Monica who came straight away. Unfortunately neither she nor her husband were able to fix the problem.  Monica called the electrician and told us to go for dinner. The electrician might take up to four hours. She said she would call us when he arrived.  

  She called us to let us know that everything was working and that we did not need to return until we were ready .

  This level of service is outstanding and we felt strongly that the company should know what staff do to make clients happy.

  Well done to Monica and the company 

   

  Yours faithfully 

  Irene and Duncan Markham 

   

• Stephen Porter

  " I can honestly say that my dealings with Marcela Properties have been first class !

  Anja, the ultimate professional, patiently persevered taking a clearly indecisive couple from property to property, until the right one came along! Together with a good solicitor, the deal was agreed, arrangements made, all signed and sealed extremely quickly and smoothly. I must mention the contribution of Isobel of Marcela. She also helped in the latter stages of the deal, but she came to the house, on a bank holiday, the day after we moved in, to help us sort out a problem - fantastic service!

  Overall I would not hesitate to use Marcela again - but we have no intentions of moving from this great house Anja found for us - just yet !!!!! "

   

  November 2018

   

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  Professionalism - Anja Scheck from our first meeting must have thought we were the timewasters from hell (England!) - several other estate agents in Lagos certainly felt so !!!!! - but retiring to another country, and sinking your "hard earned" into a property is SO daunting - it's very late in life to make a mistake - so sorry to anyone who "wasted time" with us. But Anja gave us time, her thoughts, her experience! And FINALLY she took us to THE place!

   

  From then on everything went like clockwork (many thanks to Jac &Monica our solicitors). Unbelievably, Anja's determination to make the deal work was matched by her colleague Isabel Marques - who turned up at the house on a bank holiday, the day after getting the keys, to sort out a problem with the garage door! Gold star quality service. Thanks to the both of you. Sharon & Stephen"

   

  Cheers

  Stephen

   

   

  October 2018

• Alvaro & Larisa

  Last year in January we had our first meeting with Anja from Marcela to visit a house in Vila do Bispo that we really  liked! We live in the Netherlands and made the appointment by phone. Anja from there on helped us throughout the whole process and it wasn’t an easy one at the end we even joked the house was really like a pregnancy, while it took exactly 9 months to have finally the Keys . This wasn’t the agency’s fold, but the sad passing away from one of the sellers and therefore the extra paperwork that came alone.
  We got anxious a bit during the process, because nothing was signed yet and the waiting makes you extra anxious. Anja took the anxiety away by working great and always keeping us up to date during the waiting time.
  Never failing in appointments and helping us with all the papers.
  We are really grateful for that, because of her great work and also the assistance from Miquelina we have our lovely house in Vila do Bispo now to enjoy!
  Thanks again for all the effort!
  Obrigado

• Gareth and Karen Saunders

  Dear Anja 

   

  Thank you for your kind assistance as always.

  Karen and I would like to thank you and Maxime for all the help, advice and effort you have given us with the sale of our apartment.

  It has all gone very well for us and much easier and quicker than we had expected.

  Once again thank you very much.  Best wishes for the future 

   

  With our best wishes

  Gareth and Karen Saunders